Resolved -
We are seeing recovery now as AWS restores services from their second outage today. We feel that systems are now on their way to stability. A post-mortem will be performed tomorrow.
Oct 20, 15:09 EDT
Update -
AWS networking has now degraded, impacting all of our systems severely. We continue to wait for them to repair the issue. This status page (hosted at AWS) is also experiencing numerous errors, apologies for multiple updates.
Oct 20, 11:45 EDT
Update -
AWS is still restoring systems. The majority of our systems are functional, however REPORTING is still offline as the database backing this service has not yet been restored by Amazon.
Oct 20, 10:00 EDT
Update -
The issue has been downgraded in severity as we are seeing servers remain stable over the last 30 minutes.
Oct 20, 09:12 EDT
Monitoring -
We are watching as AWS recovers from their outage. Slowly seeing stability return to systems, though some processes are slow and some users report connections dropping.
Oct 20, 08:47 EDT
Investigating -
We are still experiencing stability issues due to the outage at Amazon Web Services (AWS). All systems are showing connectivity and reliability trouble as AWS works to resolve the situation fully.
Oct 20, 08:34 EDT